March 11, 2020

Congratulations! Celcom have just completed their 500,000th check on their Service Checker platform, consisting of both SmartAgents and website traffic. This Service Checker deployment is a fantastic achievement not just for Metricell, but also for Celcom who have been exceptionally proactive promoting it to the market as part of their wider strategy to harness digital transformation for the benefit of customer experience.

July 22, 2026
The shift to AI-native operations begins by designing telecoms environments that agents can understand. When network data is centalised and contextualised, AI can begin delivering real value.

July 9, 2026
In many cases, operators already possess the information needed to improve decisions. The challenge is connecting it across the organisation so that its full value can be realised.

July 1, 2026
Recent updates include a new AI feature, Air-2-Ground visualisation view for drones and aircraft and updates to our in-building layers to view coverage floor by floor.