October 8, 2020
We’re pleased to announce that Metricell has been shortlisted for a Glotel Award in the Best Digital Transformation Project category for our Digital Customer Service Capabilities with Celcom.
Learn more about our digital customer service capabilities here, and request the Celcom case study today!
September 2, 2026
Ofcom is proposing new mobile incident reporting thresholds based on affected cell sites and their location, including a specific criterion for rural areas. We examine what could change and how operators can prepare.
July 22, 2026
The shift to AI-native operations begins by designing telecoms environments that agents can understand. When network data is centalised and contextualised, AI can begin delivering real value.
June 19, 2026
What does it really take to make AI useful in telco operations? That question sits at the heart of The Mobile Network’s latest market report, The AI-Native Telco. The following article originally appeared in the report.
