October 8, 2020
We’re pleased to announce that Metricell has been shortlisted for a Glotel Award in the Best Digital Transformation Project category for our Digital Customer Service Capabilities with Celcom.
Learn more about our digital customer service capabilities here, and request the Celcom case study today!
October 21, 2026
A closer look at our partnership with Wray Castle to integrate over 1,720 hours of training content across 20,640 topics into Metricell, our AI-native network intelligence platform.
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September 24, 2026
Wray Castle and Metricell announce partnership to give both AI agents and network engineers access to specialist telecoms knowledge and enable engineers to review the reasoning behind an agent’s analysis.
September 2, 2026
Ofcom is proposing new mobile incident reporting thresholds based on affected cell sites and their location, including a specific criterion for rural areas. We examine what could change and how operators can prepare.
