December 1, 2024

SmartTools Platform Updates

As our customers’ needs continue to evolve, so too does our technology.

This quarterly update highlights the latest enhancements to the SmartTools platform, giving network teams greater visibility, flexibility and control. Whether you’re already using SmartTools or exploring our capabilities for the first time, this series will provide a central place to stay up to date and get more value from your platform.

1. In-Building analysis layers

As demand for reliable indoor connectivity continues to grow, network teams need scalable ways to understand performance inside buildings.

The new In-Building analysis layer in SmartTools provides a granular view of indoor network performance at an individual building level. Using crowdsourced data and combining this with building footprint data, teams can:

  • Identify indoor coverage not-spots
  • Validate the impact of network improvements
  • Prioritise investment at a building or area level
  • Monitor ongoing indoor service quality automatically

All of this can be achieved without the need to physically survey every location, enabling more efficient and scalable indoor performance analysis.

Screenshot of the new in-building analysis interface

2. Updates to prospective sites & RF planning layers

3. Custom Layer Builder

Since its introduction, over 400 custom layers have been created. This feature allows users to upload their own datasets, visualise them alongside network performance data and share layers across teams. Here's some of our favourite ways this feature has been used: 

  • Overlaying power network connectivity data to model network resilience
  • Visualising planned site upgrades or rollout phases
  • Combining key sets of internal asset data with live performance metrics to support planning and prioritisation

Screenshot of the new custom layer builder feature

4. Improved export functionality for Surveyor data

We’ve enhanced the data export functionality for Surveyor, making it easier for teams to access and export the results of their surveys.

Platform uusers can now download their surveys into a single, structured report in Word format, which includes high level summaries and in-depth results for each floor.

In-building survey data and floorplans can now be exported directly to Word format

5. Redesign of the layer panel & favourites features

The Layer Panel has been re-designed to use a tree structure (rather than the previous folder-based layout) making it quicker and more intuitive to locate and load layers. We’ve also introduced 'Group Favourites', which provide a default set of layers for all users within an administration group. This ensures fast, consistent access to the most important layers, helping teams to work more efficiently.

6. Two-Factor Authentication

SmartTools now supports Two-Factor Authentication (2FA), providing an additional layer of security when accessing the platform. This enhancement helps customers better protect user accounts and sensitive network data, while aligning with evolving security best practices.

Accessing These Features:

User Guide Library:

SmartTools user guides are available for our users: https://support.metricell.com/kb. If you have previously contacted the Metricell Helpdesk, an account will already exist. If not, you can easily create one via the link above.

Existing customers:

If you would like to enable or learn more about any of the features listed above, please speak to your account manager.

Prospective customers:

If you would like a demo or want to discuss a specific capability, please email us at marketing@metricell.com or submit an enquiry via our website.

Our technology continues to evolve, with new enhancements delivered on a regular basis. This series is designed to provide an overview of recent updates to SmartTools to enable you to understand what’s new and what’s possible to get the most from the platform.

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