February 14, 2024
Telecom customer service is often rated poorly by consumers, but AI is changing the game by providing instant diagnoses, empowering agents, offering 24/7 self-service, and creating a seamless omnichannel experience.
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February 1, 2024
Our dedicated UK-based software team have developed SmartVision; a proprietary neural network designed to operate on real-time data, creating a pivotal bridge for enhancing computer vision applications.
January 30, 2024
AI is revolutionising network operations for telecom providers by enabling data-driven insights, automation, and real-time decision-making, leading to improved network performance, cost savings, and customer experience.
January 15, 2024
Stan is a brand new revolutionary pothole detection app that marks a significant milestone in the world of road safety and community empowerment.
December 20, 2023
Telecom providers grapple with substantial challenges in delivering an enhanced customer care experience. The surge in subscriber call-ins, coupled with high staff turnover rates and the introduction of new services and use cases, has hindered progress.
November 29, 2023
In the ever-evolving landscape of emergency services, reliable and advanced communication networks are crucial for effective first-responder operations.
October 11, 2023
Status Checker AI: A game-changer for network management and digital customer care. This innovative AI solution empowers operators with proactive insights, automates customer interactions, and elevates digital care experiences.
September 26, 2023
Through an array of fundraising activities held throughout the year, including the Tough Mudder 10K, Metricell has succeeded in raising £1,754 to date for our local, well deserved charities.
September 19, 2023
Metricell is excited to attend Connected Britain and eagerly anticipate the opportunity to connect with you at the event.
September 19, 2023
Highways UK plays a vital role in shaping the future of the UK's highway infrastructure. It serves as a platform for dialogue, collaboration, and the exchange of ideas that can drive progress and innovation in the industry.
September 19, 2023
Metricell is excited to announce its participation in the upcoming FutureNet event. Our presence underscores our commitment to staying at the forefront of technological advancements in the telecom sector.
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