July 2, 2025
Helping our users and improving our products is a large part of the role. At the end of the day, our users have a job to do, and we want to help make this is simple as possible for them.
June 23, 2025
Through our involvement in the UK Home Office’s Emergency Services Network (ESN) programme, we’ve gained valuable, first-hand experience in supporting teams through the complex transition from legacy systems to modern infrastructure.
June 13, 2025
Tier 1 operators are already using Metricell to make the most of their crowdsource data. Contact us today to arrange a demo and understand where we can help you expand your crowdsource capabilities.
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June 11, 2025
Case Study: Accelerating MNO engagement and improving operational efficiency by digitising Boldyn's estate.
May 27, 2025
I was pleasantly surprised by the trust the company places in its employees. I think this experience will be valuable in the future, as it has helped me feel more comfortable at work - particularly when it comes to interacting with colleagues and building professional relationships.
May 16, 2025
On May 12, 2025, a power outage caused significant disruption across several London Underground lines, including the Northern, Bakerloo, Jubilee and sections of the Elizabeth line. Electrical equipment was also affected, with lifts and escalators out of service at some stations.
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May 12, 2025
Case Study: Delivering rapid, floor-level visibility into indoor network performance, helping prioritise improvements and strengthen engagement with mobile operator tenants
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April 15, 2025
Case Study: Creating a central hub for asset intelligence, supporting planning, maintenance and vendor engagement.
September 16, 2024
The telecommunications industry is undergoing a shift with the rise of Artificial Intelligence (AI). With increasing customer demands and network complexity, telcos are seeking innovative ways to streamline operations and deliver superior customer service.
August 6, 2024
Over the last few years, Metricell’s software has helped network operators handle millions of customer trouble tickets, arising from a variety of network-related issues. Despite the range of customer reported problems, be it call drops, slow data speeds or poor mobile signal, the root causes typically boil down to known incidents, maintenance activities, or underlying problems with coverage.
July 8, 2024
In the rapidly evolving telecommunications industry, the race for superior customer service is intensifying. Network operators are under constant pressure to innovate and deliver exceptional experiences to retain and grow their subscriber base. Read all about taking competitive advantage with Metricell.
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July 8, 2024
AIDA represents the next generation of self-care solutions, utilising AI which has been built using millions of telecommunications data inputs.
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